Users' experience in the physiotherapy department is largely negative, reporting a lack of professionalism and unsatisfactory results. Disorganization during appointments is a common complaint.
Some patients have felt that treatments were not tailored to their needs, even worsening their initial condition. The lack of adequate techniques and personalized care is a critical point.
However, there are isolated positive mentions for other services such as dentistry, where the meticulousness and expertise of its professionals are appreciated. The quality of service seems to vary significantly between departments.
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