CENTRO MEDICO REY FERNANDO

Customer service and administrative management at this center are the focus of most complaints. Users report constant frustration due to the difficulty in contacting by phone and the lack of responsiveness.

Reception service is rated as poor, with staff sometimes showing little empathy or providing incorrect information. This creates a perception of negligence and widespread poor service.

Although the professionalism of some doctors is recognized, the overall experience is marred by these serious organizational flaws. Poor coordination and lack of accessibility are the most common problems.