The experience at this private practice was marred by poor time management. One patient reported a 45-minute wait for a scheduled appointment, which caused considerable frustration.
Lack of punctuality, especially in a private practice and with a minor, was the main reason for dissatisfaction. The situation culminated in the patient's decision to leave without receiving medical care.
The lack of a subsequent apology for the inconvenience compounded the negative impression, negatively affecting the perception of the center's professionalism.
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