HM HOSPITALES 1989, S.A.

The patient experience at this center is notably inconsistent, with widely divided opinions. Some users report excellent treatment by the medical and nursing staff, highlighting their professionalism and care.

However, there are recurring complaints about the reception staff and appointment management. Communication problems and a lack of friendliness upon initial contact are the main weaknesses noted.

This duality suggests that, while the quality of care may be high, the overall patient experience is negatively impacted by organizational and customer service failures.