POLICLINIC SABADELL

This medical center presents a very uneven quality of service, generating very mixed experiences among patients. Some professionals, such as Dr. Lladó and Dr. Osejo, are highly regarded for their helpfulness and professionalism.

However, complaints about the lack of professionalism and empathy of other staff, as well as serious organizational problems, abound. Appointments canceled without prior notice and poor service in certain departments are reported.

Communication and patient care are the weakest points, with users feeling neglected and frustrated, indicating an urgent need to improve management and the quality of customer service.